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169 Reviews For This Product
SolomonO.Mcpherson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Best price of this year.
RoaryK.Schultz (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Love wpagen I did my wpagens in about an hour, had my refund in about a week.
BorisG.Paul (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not what I thought I was getting I thought I was getting the disk .. not a digital download …. it’s not clear in the website that it’s a download … I would’ve purchased a disk elsewhere
StephanieQ.Robles (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Overrated. I’ve used wpagen (and Quicken) until the past few years but their products are no better but more expensive than others.
It’s to the point now where the few features they strap on are of little additional value and serve only to confuse and complicate the interface.
They’re bloating themselves to death.
LaceyT.Rocha (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Good value Good hosting..use it annually
GarrisonJ.Foreman (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Expensive hosting with in-hosting purchases – Like a Game -Free state isn’t really free to print Horrible experience again. Paying for state will include hoops to jump through again when you just want to print it out. I knew I had to print it out but Turdboax definitely created problems so they can charge $25 efile option. Problems such as not being able to just print only state return easily . And when you do print state they purposely not print the 1st page of federal. Also Hard to revise answers to questions. Had to search help which DID NOT help. Best help is the internet to find solutions to wpagen problems. Free means it will cost you your time!
MaisieM.Park (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen great! Easy and convenient
SalvadorY.Jennings (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Easy to use Awesome product
ValentineD.Knight (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Easy and accurate Very easy
AbdulL.Brewer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen Wouldn’t Accept Code- Intuit Double charge for wpagen filing Obviously Intuit doesn’t like people getting a discount on their product. I never could get it to work right. I had to call customer support, who was very nice but she couldn’t get the code to work and asked if I wasn’t sure I purchased a version for Mac instead of hosting. Its an electronic file. Only wpagenstore knows what they sent me.
I never could get it work and was blackmailed into paying 110.00 to Intuit to finish filing my wpagens. I’m fighting with them over this. This code never worked.
I don’t recommend Intuit if you don’t have to use them and definitely don’t recommend purchasing from wpagenstore.
HaleyO.Garner (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
consistently easy and accurate no problems,
CedricB.Jackson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Reliable hosting Easy to download
DanielleZ.Livingston (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagens baby!!!!!! Easy to use.
HedyU.Heath (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
When your doing your income wpagen you want the system to work properly. I have used wpagen for a few year this one took to long to download and I could not yo it yo update no matter what. I was do disappointed. Had to used a different system so I could do my wpagens.
SachaX.Donovan (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Works fine. As expected
RashadV.Patton (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Great product Like
MargaretL.Griffin (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Activation page DOES WORKing Was unable to enter activation numbers even after reinstalling. After doing a Google search learned that many have this problem. Resolved by changing display resolution to 800 x 600 – Really?? Get it together wpagen. Be sure to write down original resolution so you can change it back.
ChristopherH.Valentine (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Tried everything, kept getting fatal work I have used wpagen for several years. This year I could never get it to install properly. It installs but then does auto updates with no option to do it manually. While updating, it sends “fatal work with installation”. I did everything the website recommended to fix it. Nothing worked. I noticed there were numerous complaints with the same work message. After hours of attempting, I gave up and purchased wpagen Act. Although a bit different to use because of my familiarity with wpagen, I was able to complete my wpagens accurately and relatively fast. I am also frustrated that wpagen is non refundable.
CandaceJ.Davidson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Works great Easy to instrall
MarthaL.Cameron (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
love wpagen makes wpagen time easy
PrescottY.Mckinney (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Fast download Best price and fast download
DominiqueI.Jones (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Cannot get the 16 digit code needed to use wpagen website storee 2020 – wpagenstore help is help. I like the product fine and have been using it for many years. I purchased it, downloaded it, and installed it. That went as expected. When I tried using it I got a message asking for a 16 digit code that was delivered with the product. What code?
When ordering it there is no mention of a required code. The order is marked pending. I thought that had to do with third party suppliers or shipping. Could that mean they have to wait for a code from wpagen?
It provides no explanation. I hope someone from wpagenstore reads this. Last year this went much better.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Waiting on Updates (government) for everything to Work As usual the wpagen code is never ready.
RemediosI.Pierce (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
support after the sale! I paid for the wpagen advise but they were help.
One hung up on me. On said they would have some one call back. Phone rang one then nothing.
So frustrated with this product.
I’m going to eat the cost and use/file my wpagens in another way.
SharonY.Head (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen a Waste of Money Turb wpagen is awful. I’ve used if for years. Sorry, no maximum refund when you put in the same info each year. First year I decided to e-file and it’s rejected. It says I need a Pin from last years e-file. Well, I didn’t e-file last year. There is no tech support. It just suggests that you mail it in. If I wanted to mail it in, I wouldn’t have paid the xtra for efile. Time to move to HR Block. Good bye wpagen with your poor customer service. You can get what wpagen offers for free from the Federal Government.
LucyF.Butler (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Use every year AWESOME
KellyQ.Nunez (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
As expected As expected
NatalieN.Wise (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Previous Online accounts do NOT transfer I have used wpagen online for 8 years. I saw the deal on wpagenstore and thought I would try the app. I purchased the app and NOTHING from previous years would transfer over. NOTHING….
It said I transferred the 2019 wpagens but, NOPE, NOTHING. If you have a problem like this, is there anyone to call for support? NOPE, NOBODY, NO NUMBER
So I ended up doing it online, it worked fine and I will NEVER purchase the app again.
Extremely disappointed in such an advanced product. Oh well, live and learn.
If anyone from wpagen reads this please give me my money back.
MarvinQ.Scott (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Ok I’m don’t know what sheerness is.
CalistaG.Cline (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
After Twenty-Five I’m Done with Intuit I’ve used wpagen for more than twenty-five years and this will be the last year. The two issue which drive me insane are:
1. At start the program asks for your contact information. Stupid. This information is contained in my previous year’s wpagen return. How lazy was the programmer?
2. If you are completing your return, over multiple days, the program FORCES YOU to update the hosting every single time you start. No option to cancel the update. This is BS. I will MANUAL update when I’m finished. NOT EVERYTIME I attempt to open the program.
I’m done.
MarthaW.Daugherty (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Great for newer computers with no cd ROM drive Great buy
FerrisY.Valdez (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Activation hangs hosting is great once you can get in.
StacyU.Blackburn (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Great Application Love it
SydneyX.Larson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
easy to follow no comment
LucasV.Alexander (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I keep buying this and it still sucks Too many bogus screens to click through. Too glitchy. This time I got all the way to ‘filing’ and it would not file without an update but the update bombed and would not install. Stupid hosting loop. Had to completely uninstall to get it to work. Probably spent 2 hours on stupid screens that are completely unnecessary and stupid updates. And by the way, what consumer program that is not hosting needs a fergin reboot with every update? What total utter nonsense! I hate this company and this program but you get locked in. There needs to be something better!
SageG.Gutierrez (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Cost good product
GarethK.Willis (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Never again will I purchase this product I have used wpagen for many years, but this is the last! What a nightmare, I had a terrible time trying to print the files, using their directions meant I never was able to do it. There was absolutely support, the online topics were not relevant. Of course there was no one to speak with, and I kept getting these work messages, or when I tried to open one of the messages, I couldn’t access the site.
I don’t know what they have done, but anything has to be better than this product!!!
IrmaC.Mosley (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
perfect perfect
YoshioW.Roach (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
easy to install for wpagens
SawyerM.Good (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Lets BUY TWO DIFFERENT YEARS TOGETHER. I have purchased 2019 and 2020 years on the same order and now can not download the 2020 after downloading 2019. I can not return the order and will wait until the weekend is over to try and have this fixed. until then this stands.
FlynnM.Bryant (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
They should fix known issues I’ve used wpagen for years, this time there was some kind of glitch, missing a form that I never used and didn’t need. It wouldn’t let me file online until I found it and deleted it.
StephanieQ.Robles (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
double charge I paid wpagenstore $49.90. When I was finished with my wpagens, Intuit charged me another $45.00 for the use of their product. I feel that I have been “ripped off”. I tried to send an email to Intuit but it gets returned.
LaceyT.Rocha (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
+ STATE VERSION (extra $10) DOES NOT INCLUDE E FILE COST DO NOT PAY THE EXTRA $10 for “free” State filing unless you intend to mail it in.
Two things.
First of all, when I paid for website storee+state, I assumed that meant e-file. Nope. It means you can print one State return for free and mail it in yourself, or pay the $25 e-file cost. I of course don’t own a printer, so they just scammed me out of that $10.
Secondly, wpagen incorrectly calculated my best return and I had to look up how to manually change from a particular education credit to the deduction. It was $300+ difference.
GarrisonJ.Foreman (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
How easy it is!! 🙂 Fanastastic
MaisieM.Park (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
usual excellence usualexcellence
SalvadorY.Jennings (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
TT2020 is the way to go for easy returns I have been using TT2020 for years, i installed this version on my win10 pc and it installed fine updated fine started fine but go-to start a new return and it starts to load and crashes to the desktop. I hope i didn’t waist my money on this.
ValentineD.Knight (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
At present, step-by-step work I’ve been using wpagen for years: this is the first time that I encountered a bug that renders the hosting unusable. As it stands, the entry for 1099-NEC income automatically reverts to the first wpagenpayer name, regardless of whose income it is, screwing up the calculations. The word from wpagen at this point is, “If you upgrade to business class, you can enter it there,” or “Maybe we’ll fix this later.”
If they hecked up something so obvious that’s been correct for years, what else are they messing up that’s not as easy to see? I’ll be returning it and going to the competition.
MikaylaI.Wright (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Don’t make an ordering work.. The seller will not respond to requests for corrections. I made a terrible mistake when I hurriedly placed my order for wpagen this year. In my rush to place my order, I forgot to check the box for the MAC download and accidentally ordered the PC version. I immediately reached out to the seller (A difficult feat through the wpagenstore website!). This was 5 days ago…
No reply. It appears I will have to pay for another copy yo do my wpagens this year. So, was my mistake made when I didn’t check the right box, or was it when I decided to order it through wpagenstore?
ByronK.Leonard (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not worth the time and headache Do better wpagenstore and wpagen! Program full of issues! Go to Intuit’s community webpage for help from other wpagenpayers. wpagen’s help desk was nice but help! The manual download is your friend!!!
DillonR.Higgins (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not as good as 2019 State filing costs an extra 25.00 after buying the program and filing the wpagens, just include that cost upfront.
There were pieces that were extremely confusing and took some time to figure out, wasn’t very intuitive like in years past.
KellyN.Ware (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
State E-File Charge + Broken Review Model I don’t like that you need to pay extra for a state e-file, and if you use a credit card and let it come out of your refund it’s an additional $40 on top. You have to pay extra for audit defense. The hosting also wants reviews, and if you fill out the review sheet, it could kick it back because you have an adblocker like I do.
I would not recommend buying wpagen to anyone, simply put, it’s full of “buy more” – they don’t want people to understand that they can file for free. It’s a scam.
ClarkeQ.Lindsey (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Be aware of the micro transactions This is the first time I am using wpagen and I am done with it. This website storee version includes 5 federal returns and 1 state for “free”, but in order to e-file your state wpagen you have to pay $25 each time. if you share this with your family member and they have to pay $50 for their state wpagen. This trick and bait business model is disguising. I ended up spending $100 more for two state wpagen returns that can easily be done with other hosting for free. Lesson learned, do not use wpagen!
MarisM.Myers (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Double Pay I downloaded to my PC and clicked on the icon. It asked if I had an account which I did from previous years. I logged in, spent about two hours working on wpagens and, when I went to file, it asked for $70. Turns out, all my work was done online and not on the purchased hosting. Now I can start inputting my information all over or pay an extra $70 as wpagenstore has no means to return the hosting, even though it never finished the install and the key code was never used. Time to use another company next year.
CalvinM.Larson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Only use this for convenience, and due to inertia Cost to file state return is the reason for low rating. And it’s not the state setting the cost. I print and mail, which though a pain, is much lower cost.
JaimeS.Haynes (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Buyer Beware Bought the download version of website storee & state. It will not install on my PC with 2GB memory. I cannot return to wpagenstore for a refund so I am out $50 for the bad experience. H&R block loads easily and runs great for 1/2 the price. I have spent approx. 3 hours trying to get a refund from intuit. After 3 calls with long waiting times and one call that lasted 50 minut5es I still have no resolution (2 months later). Buying hosting on-line download from wpagenstore leaves you no recourse if something goes wrong – Buyer BEWARE!
MacKensieA.Ferrell (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
JUNK, do not purchase the download version I downloaded the wpagen website storee program on 01/20/2021
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
Your records indicate I ordered it twice which I did not.
Either correct the problem, replace it with a workable program or refund my money for this worthless program.
I copied this email from an earlier post, as every issue that gentleman is having I am also,
StoneC.Jacobson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Disappointed We’ve used wpagen for years but filed (or tried to file) electronically for the first time this year. After several attempts, and even after talking to tech-support, we never could file electronic. We paid additional funds to file electronically, and were given instructions on how to receive a refund of those fund. Unfortunately, the instructions did DOES WORK, and it is very difficult to contact tech-support. We may have to try a different filing service next year. We were very disappointed with wpagen after years of satisfied service.
KieranZ.Patterson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
state e-filing is 25 USD not 20 USD wpagen is charging ever more money for doing less. This paired with a confusing array of products and misleading advice over which one you need to buy based on your circumstances is really frustrating.
YHU (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Have been unable to download this wpagen preparation hosting. I can’t locate the hosting in my library file. I need help with this problem – I have had a similar problem in previous years downloading the wpagen file. The company has made the process of downloading the file unbelievably complicated – it’s almost as if wpagen is purposefully making it difficult so the original purchaser becomes discouraged and orders another copy of wpagen in the hope the second order will be easier to understand. If I can’t access this file within the next week (by Dec. 27th), I’ll cancel my order and demand my money back from wpagenstore.
janis (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Waste of Money and Deceiving There was a hosting glitch in my hosting that does not allow me to file the return with accurate information. I contacted wpagen and was advised, after already having to pay an additional $25 for an electronic filing fee, that my only option was to file by mail due to the hosting glitch. Given that the return window past, I cannot get refunded. This was a complete waste of time and money and I would advise others to steer clear of this product if you want to save time and money.
michaelklde (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not a physical disc. I tried to cancel this order immediately after placing it because the lack of shipping info such as charges or no charges made me realize that I was not going to receive a box with a disc for download. I do not download games, etc. and do not want this product. I have tried unsuccessfully numerous times since placing this order to cancel it or return it. I am requesting a refund for this product; I feel that the product description was misleading. I want to replace it with the version that has a physical disc.
HelvioM. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Exceptionally SLOW! I have always purchased wpagen in Disc Format until now. This 2020 program sent digitally is extremely slow and it’s not possible to copy phrases from the Search Results.
It is also unclear of what info is missing or required when going through the Review Section to make corrections.
Very unhappy with this wpagen Product. Never had a wpagen Program perform as poorly as this one has…if it were possible I would return in lieu of a disc format. Assuming that the disc would work better.
Chem (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I couldn’t bring in my old data. When I used the code, I could not bring in my old data. When I signed into my account, I couldn’t find a way to use this credit, so had to buy it thru my old account.
LNHamasaki (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Do not buy the download version Bought the download version from wpagenstore, found the program to be faulty or ? Tried everything to complete my wpagens to no avail. I could not enter my retirement income, I was advised by a wpagen consultant to by the wpagen disk version. Once I purchased that for the additional $54.99 I was able to complete my wpagens.
Of course I could not get a refund for the faulity program, so needless to say I will be very careful in the future before buying from wpagenstore again
Jenki (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Do not order the download I did my daughter’s wpagens and the program claimed she owed the government MORE THAN HALF of her yearly income. Went through the whole thing again thinking I had made a mistake somewhere and came up with the same amount. I went out the next day and bought the wpagen program in the store and that one showed she was getting back a few thousand dollars. It seems that I will have to eat the cost of the download because NOWHERE can I find a way to contact wpagenstore over this issue. Never again…
Wanderer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Downloads but activation window is blank I downloaded this product on January 2, 2021 and have been trying to activate it daily since then. I do have an activation code. The program has updated several times but the activation window remains blank. I have not been able to find a direct contact for wpagen. This purchase is a waste of money and it appears there is no process for contact or a refund. I have used wpagen for many years but this is the first time I have tried to use a downloaded version. Very disappointed!!
Stardust (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I thought it was a disc I ordered this in March thinking it was a disc. Never realizing a download. I obviously thought it was a disc, and waited three weeks and then not knowing what happened to my purchase, I ordered another, but this time I received a hard copy. The first order is still sitting in the library somewhere…..a somewhere I’ve never used and probably never will. I hope wpagenstore will help me with this problem. I just didn’t understand how to order the correct one.
chrissmith (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Whatchbput for hidden fees for e-filing They get you with another fee at the end for e-filing for another $40 on top of the $25 ,for filling the state….so $65 in fees just to e-file after.
ChuckP. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Unable to download return for 2021 wpagen pk Didn’t like it I was unable to download return for 2021 wpagen cd package
DanielJ.Hensel (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Never again Don’t get it. You have to pay the money to get the program then you have to spend more to get to file your state refund. It “comes with 1 free state” but not to file it. You have to spend another 25 bucks to efile your state. By the time I pay that money it is cheaper to just have someone do them for me and not spend the 2 plus hours putting it all in the computer myself. Do go for the hidden fees.
Wendy (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I can’t even use it I can’t use it on my chrome hp
D (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Moved to H&R this year and very happy While I did purchase TT this year and attempted to instal on a Win10 with 2GB of ram – you need 2048mb by the way not 2GB, so it was a no go. So after the whole “no hosting 7” declaration and realizing how crazy the 2GB of RAM needed by TT, I decided to go another way. H&R was ~40% less in cost, covered all the usual questions/sections TT did and even imported last year’s return from TT on a Win 7 machine.
Capecodder (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I’ll use a wpagen service next time After loading and executing this package, I loaded my specific wpagen information. wpagen came up with an work that they wouldn’t tell me what the work was nor how to correct the work. After several attempts to contact them, I gave up and had a wpagen professional prepare and submit my 2020 wpagens. This so-called help is non-existent. Next year I’ll go straight to the professionals and have them prepare and submit my wpagens…what a piece of s@@t company. Don’t believe the TV ads.
MADISON (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Don’t bother if you used H&R last year I have switched between wpagen and H&R over the years. I got this year but this year they won’t allow you to import a H&R file. It says you need to import it as a PDF. So I went back to my old H&R 2019 and re-saved my return as a PDF. wpagen then said it couldn’t read the information. That’s it. I just bought H&R 2020 instead. Lesson learned, it was a $35 lesson, but lesson none-the-less…I’m done with wpagen forever.
KindleCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Refund processing fee??? I’ve used wpagen for years and this is the first time I’ve seen the $40 refund processing fee. I paid for the hosting and it says it includes e-file. When you get to State wpagens it says the hosting includes one free State e-file. But at the end, they charge you $20 to e-file state PLUS $40 refund processing fee. I am so disappointed in wpagen for tacking on these additional fees. This will be the last time I use it.
barb (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not a hard copy? I thought this was on a CD, not on the internet. I can’t use it but don’t know how to return it.
MartyKiefer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
will go have wpagens done next year Last 2 years wont let you file electronic for some reason fed wont accept it then pay for state to do it
NickfromLakeville (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
hosting Will Not Open I downloaded the wpagen website storee program on 12/29/2020.
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
Your records indicate I ordered it twice which I did not.
Either correct the problem, replace it with a workable program or refund my money for this worthless program.
Delmer W Groves waynegroves@comcast.net
belona (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Download was corrupt. Download was corrupt, tried it three times. Program would not read old wpagen files, I entered everything by hand and saved the file and exited the program. When I went back to the program it could not read the file that it had just created. I ended up buying and downloading a different wpagen program, it worked fine. Guess I am just out the price of wpagen. Couldn’t be used.
Becool (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
When Will It Be Ready? You won’t be able to use this if you need to do a ‘What if’ calculation to make decisions prior to end of year. Not a complete package yet.
RedionVathi (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen Ribbed me off Very upset with wpagen. Did my wpagens and tried to submit my wpagens and tried to charge me again for the hosting. I would suggest buying the hosting in the box. I bought TT on line from wpagenstore causing me to down load the hosting via internet. Had to file my wpagens another way. Still trying to get my money back since they refused to send my wpagens. I will never use wpagen again.
DeborahWhite (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Would not buy again I have used wpagen for years but this products download and install did DOES WORK at all. There is support and wpagen whated money for support to correct problems with their hosting. I could not get my money back from wpagenstore.
I Would not buy online. Go on the web and see all the people with problems with this POS product.
MarkNettles (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Program does not updat to allow input of wpagen information. I have used wpagen for over 20 years and this is first time I have encountered a total failure of the program. I purchased two different programs from wpagenstore and neither one has allowed information updates, therefore stopping entry of wpagen information. A total disaster. I have sent a number of emails and help is available. No way to request a refund on either purchase. Recommend everyone stay away from the 2020 wpagen version.
sp (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Cannot merge Free version to paid website storee version Completed my return for 2020 using the free online version. When I clicked on the submit it said that I couldn`t use the free due to retirement investments. I had to purchase the website storee for $60, the same that is currently $50 on wpagenstore. After purchasing thru wpagenstore, I find out that you can`t merge you already completed return. That is, unless you purchase it for $60 via the link Intuit provides in your online account.
JohnM (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Totally Awful Program Now wpagen website storee I have used wpagen website storee for years. I downloaded my paid version today and tried to file my federal wpagens. When I got to the end, it was going to charge me $40 to file my wpagens and another $20 for one state which is supposed to be free. Of course it has passed the date for return but I hope after reading this, no one else will fall into the trap. USE THE FEE wpagen VERSION!!!
CPW (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Activation Issue wpagen license is good to install on five PC’s. I usually purchase and install on my two son’s pc’s also. This year I installed on my pc and every time I went went back into the program, to update my wpagen info, it require me to reenter the activation code. After the fifth time it never asked me again… but It wouldn’t let me install on my son’s pc.. said already installed on five pc”s.
MarkC.Bessey (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Don’t order using the mailed Ad wpagen hosting is generally good, what I’ve been using to do my wpagens for years. Unfortunately this year I ordered it as a download from wpagenstore using an email ad they sent me which didn’t present all the options (specifically PC vs. Mac) clearly. This resulted in my ordering the wrong product for download and it appears there’s no way to cancel this. Note: Use the regular wpagenstore page for ordering this hosting, where the choices are very clear.
WeihongL (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DO NOT BUY! I should have followed my first mind, when the 2019 edition had some issues. Now the program is even more poorly designed. Instead of going directly to 1099-R when I listed that I was retired, it sent me all over the map trying to enter information correctly. Then it said I owed $2,565 to state of Illinois — which is a wpagen free state for retirees. Hot mess!
TommiD (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
FREE 1 YEAR QUICKEN SUBSCRIPTION DOES WORK THE FREE 1 YEAR QUICKEN SUBSCRIPTION DOES WORK. THE LINK TAKES YOU TO AN work PAGE. THERE IS NOT LICENSE/ACCESS KEY AND THE LINK IN THE hosting DOES WORK. LOOKING THIS ISSUE UP ONLINE, IT IS A COMMON COMPLAINT WITH THIS VERSION OF wpagen AND wpagen/INTUIT STATED THAT THEY HAVE NO KNOWLEDGE OF THIS OFFER AND QUICKEN IS NO LONGER OWNED BY INTUIT. INTUIT’S SUGGESTION IS TO OBTAIN THE PROPER LICENSING CODE FROM wpagenstore.
Chuckles (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Its fine hosting but opportunistic Just hate it that we could have a much better scheme for the US wpagenpayer where there is a centralized fully free solution but Inuit and other wpagen companies lobby hard to stay in business and until they were thoroughly sued a few years ago, they made the free version VERY hard to find and stick to. Its a reality of life, just wish it was cheaper and more honest to the consumer.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
AVOID, there is support to fix their design flaws! Rejected by irs. help available, just infinite do loops. Faulting change in charitable contributions section. Waste of money and time. 16 hours of entering data, no human available only computers that take you to what is not needed. F1040-454 – Form 1040, ‘TotalAdjustmentsToIncomeAmt’ must be equal to ‘TotalAdjustmentsAmt’ plus (+) ‘CharitableContributionAmt’. Rejected. Fix it never worked. Poor quality control. AVOID and don’t suffer disappointment. Never again.
ElizabethMcConner (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Lets BUY hosting from wpagenstore Never ever buy hosting from wpagenstore. I bought this item and wpagen and none of them work. I called the companies that make these products and they say they can not help me or refund me to go back to wpagenstore. Now wpagenstore is telling me too bad so sad but there is no returns go to the mfg. WTF! Now I am out over $200 in hosting products that don’t work..
RickDinan (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not happy this year with this hosting. Terrible this year. I have attempted to do my wpagens 3 times in the last few days and each time when I save the file, I get an work message when I try to open it again that the file is corrupt and I need to start a new return. Customer service basically told me that it would cost too much money to try to find the problem and I just needed to start again.
GaleHaynes (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
False advertising. No Free STATE FILE AS SHOWN This happened last year too. They advertise this as INCLUDES 1 State and it does not. They get another $20 out of you!!
KAREN (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DO NOT PURCHASE! Do not purchase, the program is corrupt and DOES WORK. Spent an hour online with wpagen support and they have said they received multiple calls regarding wpagen purchased from wpagenstore. DO DOES WORK! DO NOT BUY!!!!
WilliamA.Baute (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Wouldn’t pull up our 2019 return for info transfer. It wouldn’t pull up our 2019 return and transfer all our info. Had to type everything in all over again.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Too expensive Hidden in the fine print, there is a additional $25 fee to e-file the state return. If you add a 2nd state return the fee is $45 plus another $25 to e-file. Not very clear when I purchased the program. Ended up spending $145 for one federal filing and 2 state filings. There are much cheaper programs that I could have use, not a good value.
a.wobblefester (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
work right I purchased item so I could be ready for wpagens. Ha Ha !! Downloaded as directed and all seemed OK. When i tried to open file it went back to download feature and it said already installed I tried 3 times with same results. ???? Not a computer whiz so run out options. My wife said I went thru this last year,which I don’t remember or I wouldn’t have tried again Please CNX this order !!!!
PaulRamone (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Cannot use program – will not initialize on a brand new hosting laptop I am unable to use this product because it will not initialize on my new laptop. I found instructions to force install it on my laptop fairly easily but do not have the time to work through the extensive list of steps to make some thing that should be seamless work. Purchased a downloadable copy of H&R Block’s hosting and was able to download and use it in 5 minutes.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Product Code not included wpagen works great, if you can get it to work. But if you order from wpagenstore, and install it, then it will ask for a license code that wpagenstore didn’t include and it won’t work. Both wpagenstore and Quicken point fingers at the other party. Save yourself the headache that I now have and buy it directly from Quicken. wpagenstore is zero help
StevenD.Smith (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Nope I was unable to enter necessary items and couldn’t find simple answers in online help. I will not purchase again.
Taemmery (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen does not include state wpagen with this offer wpagen charged an additional $25 and held the entire return hostage until you pais the fee.
MichaelA.Brophy (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
This is a farse!! I purchased this, and it work, contacted wpagen and requested support and everything they suggested failed….and the out sourced customer service from india…has no clue! they told me it should work within 24 hours, because it is pending…..from dec. 12th – 14th i checked into best western hotel, checked out on the 14th, and it is still pending, but i stayed, even though the payment on my card is pending…so the info they gave is bogus….be careful!!!!
MaryKvietkauskas (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Dont buy this! This is the desktop client I am not sure how a desktop application and cloud based hosting from the same company can be so different. I bought this and started going through it and it is so cumbersome, and is missing key guidance that is presented almost immediately on the web based version. If you need to integrate coronavirus situations into your wpagens in anyway, do not use this version!! Spend the extra money if you have to.
T.Gendron (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen website storee would not e-file federal and state returns After several attempts, my online filing was rejected and I had to mail a paper copy of my state and federal wpagen returns. This hosting is NOT user friendly when it comes to troubleshooting e-file issues. The main reason I purchased wpagen was to use the e-file features. I won’t purchase this hosting again.
Mamounfj (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
hosting has bugs My returns were rejected because wpagen transmitted data for a nonexistent form.
After hours on line, I accepted a work around at an extra charge of $60.00 deducted from my return.
Now I am going to have to get back on the phone to find out if my state return was accepted.
When I tried to do their survey, it times out if you need to write more than one sentence.
timmyvinyl (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I’m trying to enter my car registration amount and it’s not showing up. HELP!!!! I have downloaded this wpagen website storee download. I have entered pretty much everything. But when trying to enter my medical bills and vehicle registration info, it goes to a white screen.
When you click on “visit” or “start” it does nothing but a white screen appears. I don’t understand why it’s doing this. I can’t find any answers anywhere. And there’s a 110 minute hold time when trying to call.
VinnyPh. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Did not update on PC running hosting 10 I was on the phone with wpagen tech support for over 2 hours and still could not get wpagen to update. There are several sections of the wpagen program that are unfinished and I could not file my wpagens. I am past the return window and I will just eat the amount I paid for this worthless program. I will not order hosting downloads from wpagenstore again.
Roger (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagenstore download DOES WORKing on a brand new hosting 10 PC I’ve tried everything I’ve found online to fix this, but it still locks up on the activation screen so I cant enter my license #. My son warned me not to order this from wpagenstore. now I know why. And I can’t seem to figure out how to get a refund for a defective item….I want to switch to the disc version I’ve used for years. Any ideas???
RogerJ. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Waste of money – incorrect code provided I was unable to use this product and ended up having to repurchase on the wpagen website due the code provided on the product was not accepted by the wpagen website. This is the last time I purchase this item from wpagenstore! I better off paying more from wpagen. At least I know it will work!!!
JonKarisny (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DECEPTIVE the store page says a state filing is included with purchase. half way through filling out your forms, you are prompted to download a “free” state filing package “included’ with your purchase. last step before you submit you’re filing to the IRS…. oops you have to pay $25 extra to submit the state forms. why not be upfront about it?
ron (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
State E-File Cost Not Included! Extra $25! Not Cool State E-File Cost Not Included! Extra $25 at the end when you go to file! Not Cool
MichaelKeck (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
ZERO stars for this product I am a regular wpagen user. The previous versions worked fine and I was satisified. The 2020 version is the best ever! Anything you want to do, it needs to update first. Of course, the update hangs in never never land. Finally I was able to print out the results, but there was a big “DO NOT FILE” warning on each page. I really need a refund!
JoeSplavec (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Meh Every year, it seems you get less for more with wpagen.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Annoyed! I don’t know how to download this… Very annoyed!
GladysH.Gardiner (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Forget wpagen support if something is wrong I have used wpagen for at least the last 10 years and I’ve never had a problem. This time there was a problem and I spent countless hours trying to talk to somebody and was never able to reach anyone. I finally called wpagenstore and they solve the problem for me great service wpagenstore but I will never use wpagen again.
Dave (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
NOT FOR MOBILE PHONE If I could have given this a NO STAR I would have. I wanted to use this product for my 2020 wpagen on my cell phone but unbenounced to me it did DOES WORK. BUT surfing wpagenstore for mobile us it lead me to this 🙁 :!…. I could not get a refund
TomVolansky (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
sucks crap no 16 digit verification number, buy the cd if you do not want stress hosting down load is crap, was successful and then when we decided to do wpagens it would not open with out the verification numer, Intuit’s website is confusing stupid and horrible, help on the phone either, calls are 1 hour out, wpagen hosting has worked good for 15 years and now it has been ruined by internet download process BUY THE DAM CD!
LeeFerguson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Typical wpagen Crap I bought it, downloaded it and begin the installation. Then I got an work message telling me that my computer did not meet the minimum system requirements. The 8 GB of fully functional RAM on my computer was not enough to meet the requirement of 2 GB of RAM. WTH???
JM (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not updated and who knows when it will be? What a joke. I bought this to do my wpagens because I tried their online tool and it was $110 for the same freaking thing as this. Except the online version is updated to allow the UI $10,200 deduction.
I wasted my money, this hasn’t been updated.
Wish I would have gone with H&R Block or wpagen Slayer.
RichardRobinson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Although the hosting includes State – One must pay an additional $20..00 to electronically file. Do not count on wpagen to automatically download all the information placed on the Federal wpagen portion to the State portion. This has caused me to do an amended return for my State wpagens to receive what is truly owed me by $800.00. And once one files, the amended State wpagen form has to be mailed in, not electronically.
TWG64 (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Crap Program – I want a refund Could not download to the computer, file would not not download. I want my money back.
S.Whisenant (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
MAINSTREAM SCAMWARE – STATE NOT FREE What a garbage scam, product is clearly labeled FED+STATE to make you think its $50 total and you’re done.
Guess what? When you’re at the VERY END after taking a few hours to input everything, SURPRISE GIVE US ANOTHER $25.
I’ll never use this product again out of principle.
CLPAGNOTTA (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Just use the internet version. Much easier Should have used the internet version. Much easier faster and friendly
KeithL (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Download DOES WORKing, Firefox only one that works Instructions tell you to load Java Script. Java Script is not supported on hosting 10, Edge, Chrome and even old Explorer wont let it down load. Firewall and Virus protection don’t show an issue. The Major issue is there is no option to get a refund on the order. Finally downloaded Firefox and the download worked.
JosephF.Wayne (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Don’t buy digital Horrible
ParkCitySkier (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Can’t use with my computer. Waste of money. Can’t use with my computer. Waste of money.
MikeK. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen hosting NOT useable — ZERO Stars WOULD rate as ZERO Stars if possible.
wpagen website storee 2020 would not “activate” after downloading.
wpagenstore site has no provision for refund or replacement on defective hosting download.
Greatly disappointing and frustrating with time spent trying to make it useable.
GAVE UP and used H&R Block online without any problems.
Sherri (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Full of work Codes, wpagen not helpful Everything was fine until I went to e-file. The program will not update and that creates a problem that disallows the e-file function to work. Not having an actual CD to reload the program is a problem. I will NEVER buy an e-version (download of the program) again. help FROM wpagen support.
sandy_wisconsin (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DOES WORK with Mac hosting 13.6 I ordered thinking I can do my wpagens, but was unable to. My apple computer is 5 years old and I have the older version. I called wpagenstore for a possible refund and seller does not provide refund. Apple buyers beware.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
OMG I have used this program for sometime. This year was an nightmare due to my FED and then state being returned.
There is no way to figure out why, other than doing amended returns, which may or may not come out the same, then you have to file by mail them in. Don’t expect any kind of help, there is none.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Download Key did DOES WORK + support I ordered the 2020 Version and the download was the wrong version. The Activation Key did DOES WORK and there was support from wpagenstore or Intuit. Bad decision to download from since there is no connection with Intuit for support. Bad decision on my part and there are no refunds.
bradh. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Done with wpagenstore wpagen I have always used wpagen and purchased from wpagenstore. This year it would not upload any updates, it would just lock up. I will never order this product from here again because there isn’t the option to get your money back when the product work like it’s supposed to.
PatriciaA (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
SHOULD OF STUCK WITH H&R BLOCK I’ve used H&R Block for YEARS and why I switched I don’t know!!! AGH….the accuracy and results were NOT accurate. I ended up having to buy H&R block and redid my wpagens with much better accuracy! IF YOU ARE FAMILAIR WITH H&R BLOCK DO NOT SWITCH….you will regret it like i did….wasted my money!!!
GoodLuckBP (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Last time with wpagen Product was unable to transfer from previous years and then after finishing my return I saved, came back later to find that the file is “corrupt” and had to start over. This is the last time I will be using this hosting as it gets worse and more expensive every year.
mr (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Won’t Install — AVOID!! Bought the program 3 hours ago, still will not install. Says it has detected that hosting is updating. Except hosting is not. Per Task manager nothing else is running. Web search indicates a workaround is to delete and reinstall. Tried this also, still refuses install. Total rip off and waste of an entire evening.
EsmeraldaAndrade (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
NEVER use a DOWNLOAD What a farce. I have never had so much trouble trying to get a program to my computer for use. First, wpagenstore doesn’t give good instructions for downloading. Then wpagen keeps asking for an order confirmation number that I don’t have. And NEITHER on give me a phone number to call and get help. DON’T DOWNLOAD PROGRAMS from wpagenstore!!!!!!!!!!!!
LadyIke (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen wouldn’t accept wpagenstore code from email as instructed. Spent many hours over 2 days filling,clearing and re-inputting my wpagen info with wpagen csr serv on landline… I have used wpagenstore codes before without problems..I’ve used wpagen for many years with no problems.. I decided to just pay for it AGAIN on my charge card so I could end the pain… wpagen says they’ll issue a credit for my purchase.
JamesA.Holmes (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
best PROGRAM EVER! best program ever. I’ve always used wpagen in the past, but never again. support….total rip-off. Could not efile Federal wpagen and could not upload state wpagen (had to print and do by hand), as far as I am concerned they should pay me to use it.
RngVol (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Can’t use this because I do not have a hosting computer I ordered this by mistake, thinking like in past years, I would have the option of picking either PC or MAC. I only have a MAC, when this was not the case then I had to specifically order one for the MAC. I went to return it, but it isn’t returnable. I will not download it and I can’t use it.
DonaldHFiegel (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Dead in the water unless you can find license code Everything worked well for filing but now that I need records it won’t start without the license code. The code is not with with my order confirmation email or in my order history. The hosting is supposed to make things easier not harder.
Greenshirt (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Did not come with a license code I just purchased wpagen and it did not come with a license code. I cannot download it! The order summary page does not include the license code so the download it worthless. Don’t waste your money. Go buy the CD at the store.
ChrisC (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Total Scam Additional $40 for a Refund Processing Service Fee!!!! I have been using TT for years and never using wpagen again, is a total scam and fraudulent fee because they not process any refund it is the IRS. E-file has all the banking info thus, they are just collecting $40 for doing NOTHING!!! Total SCAM!!!
Linda (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Not happy I never could download it I ended going out and buy one
Dale (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
not a disc but a download I have lost the product.. After download I answered the introductory questions. I was told a code was being sent Gmail My Gmail was DOES WORKing so no code received. I tried to return to wpagen and it will no longer come up. I wanted a disc not a download now I have nothing.
BulmaroRivera (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Rip off! I wanted to do my wpagens on my wpagenstore Fire as l did last year. I had to purchase this & couldn’t even get to it because wpagenchaser kept coming up!!! I did my wpagens on my phone after getting so stressed out over it!
DebriaWilliams (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Ended up a waste of money I started filing my wpagens with the free version of wpagen. I then decided to order this to “maximize my deductions” as the box claims. My total in the end was the exact as what the free version gave me, so it was a waste of $50.
TikiDoug (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Use online version not desktop Cannot download/save your return keeps giving work message that you have to save file before sending . But if you cannot save it you cannot advance on it. I did online no problems tried desktop this year worthless. and cannot get refund so now i will be out the online fee
Eric (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
HOW TO GET THE ACTIVATION SCREEN TO APPEAR This wpagen download is a stinking hot pile of terrible programming. A lot of people here haven’t been able to get to activation screen to work.
Here’s how to do it:
Set the resolution on your screen to 800×600.
Open wpagen.
Activation Screen should appear.
Once activated, revert to normal screen resolution and get to work.
ShariMac (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Unable to locate the license code The license code does not download with hosting. It is difficult to find. I will have to purchase the online version at 2 times the cost so that I can complete my wpagens. This needs to be addressed by wpagenstore and wpagen!
andrzejraczynski (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
bad hosting I ordered the website storee CD sent to me in Febuary and was unable to load CD. In May I ordered website storee download and still had same problem. I ordered HR Block and had no problem. I would like to be reimbursed for both wpagen.
Chareva (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Serious bugs with download Won’t let me enter tuition like I have for the last four years. I think this thing needs patches, updates, something! So irritated and don’t know who to call. Intuit just keeps telling me the same answer, but it doesn’t work because there is no place to enter the data. May have to uninstall?
Boatbulider (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Can’t activate my download No idea what’s going on, but it takes forever to get to the activation screen, and when I get there I can’t enter a single thing. I have tried uninstalling and then re-downloading but the same thing keeps happening.
I don’t know if it’s because I bought the digital copy but this is ridiculous.
SueB (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Don’t bother If you are buying this for easy electronic filing, don’t bother. You fill out all the paper work, insert the previous year (AGI) as requested, and you’ll be rejected over and over from e-file. Just mail your forms or use another program. This is my last attempt at using their hosting.
JamesBooth (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
WORTHLESS – Will Not Activate I downloaded the wpagen website storee program on 01/18/2021.
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
WORTHLESS.
Sathish (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Maybe working I wish I had read the reviews. Unable to get hosting activated. Now I get to go buy a CD version. Lesson learned, don’t trust the download. I tried what others suggested, no luck. Finally got it changed the resolution to 800X600 and it opened.
MarkManic (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Program will not load to my computer, would like refund. I was not able to use this product. it would not upload on my computer. Very disappointed with this> wpagenstore appears to not stand behind this working. It should show i wasn’t able to do anything with it. I would like a refund.
Kevin Oliverson
Kaliaunna (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Poor quality now 2020 was horrible to use and really messed up. NO LONGER GIVES ACCESS TO A HUMAN BEING TO CONSULT. The IRS found an work which required another 1000 dollars, plus interesr. I WILL NOT USE AGAIN.
Bluebird (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Virus attached DO NOT DOWNLOAD THIS!! I have been using wpagen for years, this year I downloaded it instead of buying the disk. Two weeks after completing my wpagens Spyware shows up on my computer using Intuit ( wpagen). Norton found it and I have uninstalled it but not before it sole my refund.
MikeManderson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
The hosting is not updated for 2020 wpagens yet I bought this early to get a good idea on how much additional wpagen I would have to pay on my 4th quarter estimated wpagens. The problem is when entering data a lot if the fields state they are waiting for IRS updated before you can enter any data. If it was that incomplete why did they issue it?
Dale (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Won’t activate, got ripped off from wpagenstore Do not buy from wpagenstore. I usually buy in store but due to pandemic bought from wpagenstore. Activation key didn’t work and was forced to buy another copy direct from wpagen to complete my wpagens. I’ll never buy this through wpagenstore again! 😡
RobertWassermann (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
UNABLE TO ACCESS, IF IT WAS DOWNLOADED. MONEY WASTED, NO REFUND. I TRIED TO DOWNLOAD BUT WAS UNABLE TO ACCESS IT.
I CALLED wpagenstore AND THE EXPERT WAS UNABLE TO FIND IT IN MY COMPUTER.
I HAVE USED wpagen FOR 20 YEARS, FIRST PROBLEM.
I AM NOW BUYING THE DISK. $49.00 WASTED.
TimM. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
hosting DOES WORKing on newer computers Don’t know what the problem is, but screens do not load. To get through activation, had to set the screen resolution to 800×600. After that, unable to load State Forms as the program just works out. Will not open from a saved file either. Save your money and the hassle.
KedwardsS (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Activation Screen Hangs on Load I purchased PC download version of wpagen website storee 2020. But the activation screen hangs on load on hosting 10. I tried to reinstall the hosting and disable firewalls. None of those seems to work. It looks like that wpagen 2019 had the same problems last year. How come is it not fixed in new version?
JefferyR.Thompson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
The activation code does not work. The activation code does not work. After initial installation it asks for code again and says it does not work. Not sure if this genuine product then. Possible the sale was to multiple buyers with the same code. Will reach out to my CC company to complain.
BFChampion (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DO NOT PURCHASE! WILL NOT LOAD!! Tried for 2 hours to load to Microsoft. Tried a multiple set of fixes found on wpagenstore & Microsoft searches. Nothing worked. Ordered online directly from Intuit-worked perfectly. Nowhere on my wpagenstore order does it give me an option to return! Won’t make this mistake again!
JefferyR.Thompson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
The activation code DOES WORK. The activation code DOES WORK. After initial installation it asks for code again and says it DOES WORK. Not sure if this genuine product then. Possible the sale was to multiple buyers with the same code. Will reach out to my CC company to complain.
BFChampion (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DO NOT PURCHASE! WILL NOT LOAD!! Tried for 2 hours to load to Microsoft. Tried a multiple set of fixes found on wpagenstore & Microsoft searches. Nothing worked. Ordered online directly from Intuit-worked perfectly. Nowhere on my wpagenstore order does it give me an option to return! Won’t make this mistake again!
Tex (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Too slow Application runs very slow
sharonkayser (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
It was very difficult to locate the activation code. With Help I finally found it.
AMZCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Crap Will not import last years return from another hosting. No assistance that I can find. Much prefer the hosting I used last year.
Broffermoon (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
DOES WORK W/ CHROMEBOOK THEY SAW ME COMING! wpagenstore KNEW I AM ON A CHROMEBOOK WITH THE DEVICE VERIFICATION. NO WHERE DOES THE DESCRIPTION SAY “DOES WORK WITH CHROMEBOOK OS” NOW I AM OUT $40.00 WITH NO REFUND OPTIONS. wpagenstore, DO THE RIGHT THING AND REFUND THIS INCORRECT PURCHASE
Carol (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Never buy again Not easy to work couldn’t open the item saying my computer is to old must upgrade to new hosting. Waste of money once you buy it there’s no refunds. Better off going to the store and just getting the item yourself.
BertThomas (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Activation page doesn’t come up so product is useless I installed it on my new hosting 10 hp laptop and the activation window pops up and is blank! There’s help. This is supposed to be easy! I’ve used TT for many years but I guess is the last.
StephenM.Pacioni (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
This hosting DOES WORK or activate I can’t get to activation page no matter how i tried to open it. i download and install it 5 times and i tried google chrome to download it as well but still activation page comes blank.
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Outdated hosting This hosting sold by wpagenstore was outdated and it will not update with latest wpagen codes. wpagenstore provided a refund. But, wasted my time and also had to spend more money to buy replacement hosting with usable password.
MarkR.Pettersen (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wpagen download I have been trying to get the activation code on this product and cannot get the information. wpagen will not let me activate it until this is information is inputted. I have never had to do this with a download in years. Why now?
BigD (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Corrupt file it wouldnt install tried to download and install but file was corrupt it said. tried reparing but that didnt work either. i want a refund
Jack (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
CAN’T ENTER ACTIVATION CODE Product downloaded fine, but it is not allowing me to enter the activation code. The order information does not allow me to contact wpagenstore for assistance. Will not buy xwpagen from wpagenstore as a download again, wasted money!
Jenny (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Never again will I do wpagen on a PC I was never able to get the PC version to work properly, even after spending hours on the phone with tech support. Had to resort to downloading the Mac version, which worked flawlessly
GaryJohnson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
The activation code supplied did DOES WORK. The hosting would not activate after many trys and several hours. The indication was that the activation code did DOES WORK. I wasted $39.99on this. I got nowhere with the hosting publisher. I am not sure I will ever by downloads again.
AlanMilgrim (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I can’t access my download, and have reinstalled it 6+ times There is something wrong with my download, and I can’t get any assistance. I’ve used wpagen for 20 years and I never had a problem until now. I can’t enter my activation code because the installation window has no text (blank).
KeithV (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Cost more than I expected Not so easy to use this hosting. Additionally,it will charge you if you need to file wpagen for a second state and the e-file cost $25. So I actually paid $50+45(second state)+25 to file my 2020 wpagen
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Didn’t work with new Dell laptop Didn’t work with my brand new Dell laptop. Would not accept download code. Contacted wpagenstore – absolutely no response. That is the Last time I will buy an upload item through wpagenstore
ninabacaner (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
won’t run . I orderd the version for Win10 P.C. I downloaded the exe from my hosting library on wpagenstore. Will not install, says I should orer the version for my PC (I did, it even says tbhat on wpagenstore.
Tbis is a total ripoff!!
JeannetteC. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
I am so disgusted I purchased the 2020 wpagen State and Federal Program for download. It cannot be downloaded because it says my system doesn’t have enough space to do so. I am so disgusted. I have the 2019 program installed and no problem.
RichardSChristenson (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Extra Fees Have used wpagen for years will not but in the future. Be careful of the wpagen refund processing fee which the company has added trying to deceptively add to their profitability at users expense. Will never buy again
wpagenCustomer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Can’t e-file and Intuit CAN NOT be reached. I have used wpagen for 20 years. This will be my very last. I have spent ‘days’ trying to contact Intuit to figure out what the issue is and they really do NOT want to talk to anyone.
ScottSpletzer (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Thieves Don’t waste you money.
Ended up having to hire a professional accountant because there was nothing in this program to work with the changes in wpagens regarding covid and such.
Wouldn’t refund.
Stay away!
JohnD.Estepp (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
THIS WILL NOT INSTALL ON MY hosting 10 Laptop-hosting Defender prevents install THIS WILL NOT INSTALL ON MY hosting 10 Laptop-hosting Defender prevents install with blue pop up stating hosting protected your PC…Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk. No way to get assistance
RickH. (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
wrong version By accident, I ordered this verwion but before downloading it, Irealized that I needed the Mac version and this is only the PC version. Can’t figure out any way to cancel this sale. Everytime I bought it in the past, it came multilanguageable
StevieB (verified owner)–
Rated 5 out of 5 based on 169 customer ratings
(169)
Works Well Have long used and it does it’s job. But I have read that they lobby Congress to not enable the IRS to calculate our wpagens — what a business model!
SolomonO.Mcpherson (verified owner) –
Best price of this year.
RoaryK.Schultz (verified owner) –
Love wpagen I did my wpagens in about an hour, had my refund in about a week.
BorisG.Paul (verified owner) –
Not what I thought I was getting I thought I was getting the disk .. not a digital download …. it’s not clear in the website that it’s a download … I would’ve purchased a disk elsewhere
StephanieQ.Robles (verified owner) –
Overrated. I’ve used wpagen (and Quicken) until the past few years but their products are no better but more expensive than others.
It’s to the point now where the few features they strap on are of little additional value and serve only to confuse and complicate the interface.
They’re bloating themselves to death.
LaceyT.Rocha (verified owner) –
Good value Good hosting..use it annually
GarrisonJ.Foreman (verified owner) –
Expensive hosting with in-hosting purchases – Like a Game -Free state isn’t really free to print Horrible experience again. Paying for state will include hoops to jump through again when you just want to print it out. I knew I had to print it out but Turdboax definitely created problems so they can charge $25 efile option. Problems such as not being able to just print only state return easily . And when you do print state they purposely not print the 1st page of federal. Also Hard to revise answers to questions. Had to search help which DID NOT help. Best help is the internet to find solutions to wpagen problems. Free means it will cost you your time!
MaisieM.Park (verified owner) –
wpagen great! Easy and convenient
SalvadorY.Jennings (verified owner) –
Easy to use Awesome product
ValentineD.Knight (verified owner) –
Easy and accurate Very easy
AbdulL.Brewer (verified owner) –
wpagen Wouldn’t Accept Code- Intuit Double charge for wpagen filing Obviously Intuit doesn’t like people getting a discount on their product. I never could get it to work right. I had to call customer support, who was very nice but she couldn’t get the code to work and asked if I wasn’t sure I purchased a version for Mac instead of hosting. Its an electronic file. Only wpagenstore knows what they sent me.
I never could get it work and was blackmailed into paying 110.00 to Intuit to finish filing my wpagens. I’m fighting with them over this. This code never worked.
I don’t recommend Intuit if you don’t have to use them and definitely don’t recommend purchasing from wpagenstore.
HaleyO.Garner (verified owner) –
consistently easy and accurate no problems,
CedricB.Jackson (verified owner) –
Reliable hosting Easy to download
DanielleZ.Livingston (verified owner) –
wpagens baby!!!!!! Easy to use.
HedyU.Heath (verified owner) –
When your doing your income wpagen you want the system to work properly. I have used wpagen for a few year this one took to long to download and I could not yo it yo update no matter what. I was do disappointed. Had to used a different system so I could do my wpagens.
SachaX.Donovan (verified owner) –
Works fine. As expected
RashadV.Patton (verified owner) –
Great product Like
MargaretL.Griffin (verified owner) –
Activation page DOES WORKing Was unable to enter activation numbers even after reinstalling. After doing a Google search learned that many have this problem. Resolved by changing display resolution to 800 x 600 – Really?? Get it together wpagen. Be sure to write down original resolution so you can change it back.
ChristopherH.Valentine (verified owner) –
Tried everything, kept getting fatal work I have used wpagen for several years. This year I could never get it to install properly. It installs but then does auto updates with no option to do it manually. While updating, it sends “fatal work with installation”. I did everything the website recommended to fix it. Nothing worked. I noticed there were numerous complaints with the same work message. After hours of attempting, I gave up and purchased wpagen Act. Although a bit different to use because of my familiarity with wpagen, I was able to complete my wpagens accurately and relatively fast. I am also frustrated that wpagen is non refundable.
CandaceJ.Davidson (verified owner) –
Works great Easy to instrall
MarthaL.Cameron (verified owner) –
love wpagen makes wpagen time easy
PrescottY.Mckinney (verified owner) –
Fast download Best price and fast download
DominiqueI.Jones (verified owner) –
Cannot get the 16 digit code needed to use wpagen website storee 2020 – wpagenstore help is help. I like the product fine and have been using it for many years. I purchased it, downloaded it, and installed it. That went as expected. When I tried using it I got a message asking for a 16 digit code that was delivered with the product. What code?
When ordering it there is no mention of a required code. The order is marked pending. I thought that had to do with third party suppliers or shipping. Could that mean they have to wait for a code from wpagen?
It provides no explanation. I hope someone from wpagenstore reads this. Last year this went much better.
wpagenCustomer (verified owner) –
Waiting on Updates (government) for everything to Work As usual the wpagen code is never ready.
RemediosI.Pierce (verified owner) –
support after the sale! I paid for the wpagen advise but they were help.
One hung up on me. On said they would have some one call back. Phone rang one then nothing.
So frustrated with this product.
I’m going to eat the cost and use/file my wpagens in another way.
SharonY.Head (verified owner) –
wpagen a Waste of Money Turb wpagen is awful. I’ve used if for years. Sorry, no maximum refund when you put in the same info each year. First year I decided to e-file and it’s rejected. It says I need a Pin from last years e-file. Well, I didn’t e-file last year. There is no tech support. It just suggests that you mail it in. If I wanted to mail it in, I wouldn’t have paid the xtra for efile. Time to move to HR Block. Good bye wpagen with your poor customer service. You can get what wpagen offers for free from the Federal Government.
LucyF.Butler (verified owner) –
Use every year AWESOME
KellyQ.Nunez (verified owner) –
As expected As expected
NatalieN.Wise (verified owner) –
Previous Online accounts do NOT transfer I have used wpagen online for 8 years. I saw the deal on wpagenstore and thought I would try the app. I purchased the app and NOTHING from previous years would transfer over. NOTHING….
It said I transferred the 2019 wpagens but, NOPE, NOTHING. If you have a problem like this, is there anyone to call for support? NOPE, NOBODY, NO NUMBER
So I ended up doing it online, it worked fine and I will NEVER purchase the app again.
Extremely disappointed in such an advanced product. Oh well, live and learn.
If anyone from wpagen reads this please give me my money back.
MarvinQ.Scott (verified owner) –
Ok I’m don’t know what sheerness is.
CalistaG.Cline (verified owner) –
After Twenty-Five I’m Done with Intuit I’ve used wpagen for more than twenty-five years and this will be the last year. The two issue which drive me insane are:
1. At start the program asks for your contact information. Stupid. This information is contained in my previous year’s wpagen return. How lazy was the programmer?
2. If you are completing your return, over multiple days, the program FORCES YOU to update the hosting every single time you start. No option to cancel the update. This is BS. I will MANUAL update when I’m finished. NOT EVERYTIME I attempt to open the program.
I’m done.
MarthaW.Daugherty (verified owner) –
Great for newer computers with no cd ROM drive Great buy
FerrisY.Valdez (verified owner) –
Activation hangs hosting is great once you can get in.
StacyU.Blackburn (verified owner) –
Great Application Love it
SydneyX.Larson (verified owner) –
easy to follow no comment
LucasV.Alexander (verified owner) –
I keep buying this and it still sucks Too many bogus screens to click through. Too glitchy. This time I got all the way to ‘filing’ and it would not file without an update but the update bombed and would not install. Stupid hosting loop. Had to completely uninstall to get it to work. Probably spent 2 hours on stupid screens that are completely unnecessary and stupid updates. And by the way, what consumer program that is not hosting needs a fergin reboot with every update? What total utter nonsense! I hate this company and this program but you get locked in. There needs to be something better!
SageG.Gutierrez (verified owner) –
Cost good product
GarethK.Willis (verified owner) –
Never again will I purchase this product I have used wpagen for many years, but this is the last! What a nightmare, I had a terrible time trying to print the files, using their directions meant I never was able to do it. There was absolutely support, the online topics were not relevant. Of course there was no one to speak with, and I kept getting these work messages, or when I tried to open one of the messages, I couldn’t access the site.
I don’t know what they have done, but anything has to be better than this product!!!
IrmaC.Mosley (verified owner) –
perfect perfect
YoshioW.Roach (verified owner) –
easy to install for wpagens
SawyerM.Good (verified owner) –
Lets BUY TWO DIFFERENT YEARS TOGETHER. I have purchased 2019 and 2020 years on the same order and now can not download the 2020 after downloading 2019. I can not return the order and will wait until the weekend is over to try and have this fixed. until then this stands.
FlynnM.Bryant (verified owner) –
They should fix known issues I’ve used wpagen for years, this time there was some kind of glitch, missing a form that I never used and didn’t need. It wouldn’t let me file online until I found it and deleted it.
StephanieQ.Robles (verified owner) –
double charge I paid wpagenstore $49.90. When I was finished with my wpagens, Intuit charged me another $45.00 for the use of their product. I feel that I have been “ripped off”. I tried to send an email to Intuit but it gets returned.
LaceyT.Rocha (verified owner) –
+ STATE VERSION (extra $10) DOES NOT INCLUDE E FILE COST DO NOT PAY THE EXTRA $10 for “free” State filing unless you intend to mail it in.
Two things.
First of all, when I paid for website storee+state, I assumed that meant e-file. Nope. It means you can print one State return for free and mail it in yourself, or pay the $25 e-file cost. I of course don’t own a printer, so they just scammed me out of that $10.
Secondly, wpagen incorrectly calculated my best return and I had to look up how to manually change from a particular education credit to the deduction. It was $300+ difference.
GarrisonJ.Foreman (verified owner) –
How easy it is!! 🙂 Fanastastic
MaisieM.Park (verified owner) –
usual excellence usualexcellence
SalvadorY.Jennings (verified owner) –
TT2020 is the way to go for easy returns I have been using TT2020 for years, i installed this version on my win10 pc and it installed fine updated fine started fine but go-to start a new return and it starts to load and crashes to the desktop. I hope i didn’t waist my money on this.
ValentineD.Knight (verified owner) –
At present, step-by-step work I’ve been using wpagen for years: this is the first time that I encountered a bug that renders the hosting unusable. As it stands, the entry for 1099-NEC income automatically reverts to the first wpagenpayer name, regardless of whose income it is, screwing up the calculations. The word from wpagen at this point is, “If you upgrade to business class, you can enter it there,” or “Maybe we’ll fix this later.”
If they hecked up something so obvious that’s been correct for years, what else are they messing up that’s not as easy to see? I’ll be returning it and going to the competition.
MikaylaI.Wright (verified owner) –
Don’t make an ordering work.. The seller will not respond to requests for corrections. I made a terrible mistake when I hurriedly placed my order for wpagen this year. In my rush to place my order, I forgot to check the box for the MAC download and accidentally ordered the PC version. I immediately reached out to the seller (A difficult feat through the wpagenstore website!). This was 5 days ago…
No reply. It appears I will have to pay for another copy yo do my wpagens this year. So, was my mistake made when I didn’t check the right box, or was it when I decided to order it through wpagenstore?
ByronK.Leonard (verified owner) –
Not worth the time and headache Do better wpagenstore and wpagen! Program full of issues! Go to Intuit’s community webpage for help from other wpagenpayers. wpagen’s help desk was nice but help! The manual download is your friend!!!
DillonR.Higgins (verified owner) –
Not as good as 2019 State filing costs an extra 25.00 after buying the program and filing the wpagens, just include that cost upfront.
There were pieces that were extremely confusing and took some time to figure out, wasn’t very intuitive like in years past.
KellyN.Ware (verified owner) –
State E-File Charge + Broken Review Model I don’t like that you need to pay extra for a state e-file, and if you use a credit card and let it come out of your refund it’s an additional $40 on top. You have to pay extra for audit defense. The hosting also wants reviews, and if you fill out the review sheet, it could kick it back because you have an adblocker like I do.
I would not recommend buying wpagen to anyone, simply put, it’s full of “buy more” – they don’t want people to understand that they can file for free. It’s a scam.
ClarkeQ.Lindsey (verified owner) –
Be aware of the micro transactions This is the first time I am using wpagen and I am done with it. This website storee version includes 5 federal returns and 1 state for “free”, but in order to e-file your state wpagen you have to pay $25 each time. if you share this with your family member and they have to pay $50 for their state wpagen. This trick and bait business model is disguising. I ended up spending $100 more for two state wpagen returns that can easily be done with other hosting for free. Lesson learned, do not use wpagen!
MarisM.Myers (verified owner) –
Double Pay I downloaded to my PC and clicked on the icon. It asked if I had an account which I did from previous years. I logged in, spent about two hours working on wpagens and, when I went to file, it asked for $70. Turns out, all my work was done online and not on the purchased hosting. Now I can start inputting my information all over or pay an extra $70 as wpagenstore has no means to return the hosting, even though it never finished the install and the key code was never used. Time to use another company next year.
CalvinM.Larson (verified owner) –
Only use this for convenience, and due to inertia Cost to file state return is the reason for low rating. And it’s not the state setting the cost. I print and mail, which though a pain, is much lower cost.
JaimeS.Haynes (verified owner) –
Buyer Beware Bought the download version of website storee & state. It will not install on my PC with 2GB memory. I cannot return to wpagenstore for a refund so I am out $50 for the bad experience. H&R block loads easily and runs great for 1/2 the price. I have spent approx. 3 hours trying to get a refund from intuit. After 3 calls with long waiting times and one call that lasted 50 minut5es I still have no resolution (2 months later). Buying hosting on-line download from wpagenstore leaves you no recourse if something goes wrong – Buyer BEWARE!
MacKensieA.Ferrell (verified owner) –
JUNK, do not purchase the download version I downloaded the wpagen website storee program on 01/20/2021
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
Your records indicate I ordered it twice which I did not.
Either correct the problem, replace it with a workable program or refund my money for this worthless program.
I copied this email from an earlier post, as every issue that gentleman is having I am also,
StoneC.Jacobson (verified owner) –
Disappointed We’ve used wpagen for years but filed (or tried to file) electronically for the first time this year. After several attempts, and even after talking to tech-support, we never could file electronic. We paid additional funds to file electronically, and were given instructions on how to receive a refund of those fund. Unfortunately, the instructions did DOES WORK, and it is very difficult to contact tech-support. We may have to try a different filing service next year. We were very disappointed with wpagen after years of satisfied service.
KieranZ.Patterson (verified owner) –
state e-filing is 25 USD not 20 USD wpagen is charging ever more money for doing less. This paired with a confusing array of products and misleading advice over which one you need to buy based on your circumstances is really frustrating.
YHU (verified owner) –
Have been unable to download this wpagen preparation hosting. I can’t locate the hosting in my library file. I need help with this problem – I have had a similar problem in previous years downloading the wpagen file. The company has made the process of downloading the file unbelievably complicated – it’s almost as if wpagen is purposefully making it difficult so the original purchaser becomes discouraged and orders another copy of wpagen in the hope the second order will be easier to understand. If I can’t access this file within the next week (by Dec. 27th), I’ll cancel my order and demand my money back from wpagenstore.
janis (verified owner) –
Waste of Money and Deceiving There was a hosting glitch in my hosting that does not allow me to file the return with accurate information. I contacted wpagen and was advised, after already having to pay an additional $25 for an electronic filing fee, that my only option was to file by mail due to the hosting glitch. Given that the return window past, I cannot get refunded. This was a complete waste of time and money and I would advise others to steer clear of this product if you want to save time and money.
michaelklde (verified owner) –
Not a physical disc. I tried to cancel this order immediately after placing it because the lack of shipping info such as charges or no charges made me realize that I was not going to receive a box with a disc for download. I do not download games, etc. and do not want this product. I have tried unsuccessfully numerous times since placing this order to cancel it or return it. I am requesting a refund for this product; I feel that the product description was misleading. I want to replace it with the version that has a physical disc.
HelvioM. (verified owner) –
Exceptionally SLOW! I have always purchased wpagen in Disc Format until now. This 2020 program sent digitally is extremely slow and it’s not possible to copy phrases from the Search Results.
It is also unclear of what info is missing or required when going through the Review Section to make corrections.
Very unhappy with this wpagen Product. Never had a wpagen Program perform as poorly as this one has…if it were possible I would return in lieu of a disc format. Assuming that the disc would work better.
Chem (verified owner) –
I couldn’t bring in my old data. When I used the code, I could not bring in my old data. When I signed into my account, I couldn’t find a way to use this credit, so had to buy it thru my old account.
LNHamasaki (verified owner) –
Do not buy the download version Bought the download version from wpagenstore, found the program to be faulty or ? Tried everything to complete my wpagens to no avail. I could not enter my retirement income, I was advised by a wpagen consultant to by the wpagen disk version. Once I purchased that for the additional $54.99 I was able to complete my wpagens.
Of course I could not get a refund for the faulity program, so needless to say I will be very careful in the future before buying from wpagenstore again
Jenki (verified owner) –
Do not order the download I did my daughter’s wpagens and the program claimed she owed the government MORE THAN HALF of her yearly income. Went through the whole thing again thinking I had made a mistake somewhere and came up with the same amount. I went out the next day and bought the wpagen program in the store and that one showed she was getting back a few thousand dollars. It seems that I will have to eat the cost of the download because NOWHERE can I find a way to contact wpagenstore over this issue. Never again…
Wanderer (verified owner) –
Downloads but activation window is blank I downloaded this product on January 2, 2021 and have been trying to activate it daily since then. I do have an activation code. The program has updated several times but the activation window remains blank. I have not been able to find a direct contact for wpagen. This purchase is a waste of money and it appears there is no process for contact or a refund. I have used wpagen for many years but this is the first time I have tried to use a downloaded version. Very disappointed!!
Stardust (verified owner) –
I thought it was a disc I ordered this in March thinking it was a disc. Never realizing a download. I obviously thought it was a disc, and waited three weeks and then not knowing what happened to my purchase, I ordered another, but this time I received a hard copy. The first order is still sitting in the library somewhere…..a somewhere I’ve never used and probably never will. I hope wpagenstore will help me with this problem. I just didn’t understand how to order the correct one.
chrissmith (verified owner) –
Whatchbput for hidden fees for e-filing They get you with another fee at the end for e-filing for another $40 on top of the $25 ,for filling the state….so $65 in fees just to e-file after.
ChuckP. (verified owner) –
Unable to download return for 2021 wpagen pk Didn’t like it I was unable to download return for 2021 wpagen cd package
DanielJ.Hensel (verified owner) –
Never again Don’t get it. You have to pay the money to get the program then you have to spend more to get to file your state refund. It “comes with 1 free state” but not to file it. You have to spend another 25 bucks to efile your state. By the time I pay that money it is cheaper to just have someone do them for me and not spend the 2 plus hours putting it all in the computer myself. Do go for the hidden fees.
Wendy (verified owner) –
I can’t even use it I can’t use it on my chrome hp
D (verified owner) –
Moved to H&R this year and very happy While I did purchase TT this year and attempted to instal on a Win10 with 2GB of ram – you need 2048mb by the way not 2GB, so it was a no go. So after the whole “no hosting 7” declaration and realizing how crazy the 2GB of RAM needed by TT, I decided to go another way. H&R was ~40% less in cost, covered all the usual questions/sections TT did and even imported last year’s return from TT on a Win 7 machine.
Capecodder (verified owner) –
I’ll use a wpagen service next time After loading and executing this package, I loaded my specific wpagen information. wpagen came up with an work that they wouldn’t tell me what the work was nor how to correct the work. After several attempts to contact them, I gave up and had a wpagen professional prepare and submit my 2020 wpagens. This so-called help is non-existent. Next year I’ll go straight to the professionals and have them prepare and submit my wpagens…what a piece of s@@t company. Don’t believe the TV ads.
MADISON (verified owner) –
Don’t bother if you used H&R last year I have switched between wpagen and H&R over the years. I got this year but this year they won’t allow you to import a H&R file. It says you need to import it as a PDF. So I went back to my old H&R 2019 and re-saved my return as a PDF. wpagen then said it couldn’t read the information. That’s it. I just bought H&R 2020 instead. Lesson learned, it was a $35 lesson, but lesson none-the-less…I’m done with wpagen forever.
KindleCustomer (verified owner) –
Refund processing fee??? I’ve used wpagen for years and this is the first time I’ve seen the $40 refund processing fee. I paid for the hosting and it says it includes e-file. When you get to State wpagens it says the hosting includes one free State e-file. But at the end, they charge you $20 to e-file state PLUS $40 refund processing fee. I am so disappointed in wpagen for tacking on these additional fees. This will be the last time I use it.
barb (verified owner) –
Not a hard copy? I thought this was on a CD, not on the internet. I can’t use it but don’t know how to return it.
MartyKiefer (verified owner) –
will go have wpagens done next year Last 2 years wont let you file electronic for some reason fed wont accept it then pay for state to do it
NickfromLakeville (verified owner) –
hosting Will Not Open I downloaded the wpagen website storee program on 12/29/2020.
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
Your records indicate I ordered it twice which I did not.
Either correct the problem, replace it with a workable program or refund my money for this worthless program.
Delmer W Groves
waynegroves@comcast.net
belona (verified owner) –
Download was corrupt. Download was corrupt, tried it three times. Program would not read old wpagen files, I entered everything by hand and saved the file and exited the program. When I went back to the program it could not read the file that it had just created. I ended up buying and downloading a different wpagen program, it worked fine. Guess I am just out the price of wpagen. Couldn’t be used.
Becool (verified owner) –
When Will It Be Ready? You won’t be able to use this if you need to do a ‘What if’ calculation to make decisions prior to end of year. Not a complete package yet.
RedionVathi (verified owner) –
wpagen Ribbed me off Very upset with wpagen. Did my wpagens and tried to submit my wpagens and tried to charge me again for the hosting. I would suggest buying the hosting in the box. I bought TT on line from wpagenstore causing me to down load the hosting via internet. Had to file my wpagens another way. Still trying to get my money back since they refused to send my wpagens. I will never use wpagen again.
DeborahWhite (verified owner) –
Would not buy again I have used wpagen for years but this products download and install did DOES WORK at all. There is support and wpagen whated money for support to correct problems with their hosting. I could not get my money back from wpagenstore.
I Would not buy online. Go on the web and see all the people with problems with this POS product.
MarkNettles (verified owner) –
Program does not updat to allow input of wpagen information. I have used wpagen for over 20 years and this is first time I have encountered a total failure of the program. I purchased two different programs from wpagenstore and neither one has allowed information updates, therefore stopping entry of wpagen information. A total disaster. I have sent a number of emails and help is available. No way to request a refund on either purchase. Recommend everyone stay away from the 2020 wpagen version.
sp (verified owner) –
Cannot merge Free version to paid website storee version Completed my return for 2020 using the free online version. When I clicked on the submit it said that I couldn`t use the free due to retirement investments. I had to purchase the website storee for $60, the same that is currently $50 on wpagenstore. After purchasing thru wpagenstore, I find out that you can`t merge you already completed return. That is, unless you purchase it for $60 via the link Intuit provides in your online account.
JohnM (verified owner) –
Totally Awful Program Now wpagen website storee I have used wpagen website storee for years. I downloaded my paid version today and tried to file my federal wpagens. When I got to the end, it was going to charge me $40 to file my wpagens and another $20 for one state which is supposed to be free. Of course it has passed the date for return but I hope after reading this, no one else will fall into the trap. USE THE FEE wpagen VERSION!!!
CPW (verified owner) –
Activation Issue wpagen license is good to install on five PC’s. I usually purchase and install on my two son’s pc’s also. This year I installed on my pc and every time I went went back into the program, to update my wpagen info, it require me to reenter the activation code. After the fifth time it never asked me again… but It wouldn’t let me install on my son’s pc.. said already installed on five pc”s.
MarkC.Bessey (verified owner) –
Don’t order using the mailed Ad wpagen hosting is generally good, what I’ve been using to do my wpagens for years. Unfortunately this year I ordered it as a download from wpagenstore using an email ad they sent me which didn’t present all the options (specifically PC vs. Mac) clearly. This resulted in my ordering the wrong product for download and it appears there’s no way to cancel this. Note: Use the regular wpagenstore page for ordering this hosting, where the choices are very clear.
WeihongL (verified owner) –
DO NOT BUY! I should have followed my first mind, when the 2019 edition had some issues. Now the program is even more poorly designed. Instead of going directly to 1099-R when I listed that I was retired, it sent me all over the map trying to enter information correctly. Then it said I owed $2,565 to state of Illinois — which is a wpagen free state for retirees. Hot mess!
TommiD (verified owner) –
FREE 1 YEAR QUICKEN SUBSCRIPTION DOES WORK THE FREE 1 YEAR QUICKEN SUBSCRIPTION DOES WORK. THE LINK TAKES YOU TO AN work PAGE. THERE IS NOT LICENSE/ACCESS KEY AND THE LINK IN THE hosting DOES WORK. LOOKING THIS ISSUE UP ONLINE, IT IS A COMMON COMPLAINT WITH THIS VERSION OF wpagen AND wpagen/INTUIT STATED THAT THEY HAVE NO KNOWLEDGE OF THIS OFFER AND QUICKEN IS NO LONGER OWNED BY INTUIT. INTUIT’S SUGGESTION IS TO OBTAIN THE PROPER LICENSING CODE FROM wpagenstore.
Chuckles (verified owner) –
Its fine hosting but opportunistic Just hate it that we could have a much better scheme for the US wpagenpayer where there is a centralized fully free solution but Inuit and other wpagen companies lobby hard to stay in business and until they were thoroughly sued a few years ago, they made the free version VERY hard to find and stick to. Its a reality of life, just wish it was cheaper and more honest to the consumer.
wpagenCustomer (verified owner) –
AVOID, there is support to fix their design flaws! Rejected by irs. help available, just infinite do loops. Faulting change in charitable contributions section. Waste of money and time. 16 hours of entering data, no human available only computers that take you to what is not needed. F1040-454 – Form 1040, ‘TotalAdjustmentsToIncomeAmt’ must be equal to ‘TotalAdjustmentsAmt’ plus (+) ‘CharitableContributionAmt’. Rejected. Fix it never worked. Poor quality control. AVOID and don’t suffer disappointment. Never again.
ElizabethMcConner (verified owner) –
Lets BUY hosting from wpagenstore Never ever buy hosting from wpagenstore. I bought this item and wpagen and none of them work. I called the companies that make these products and they say they can not help me or refund me to go back to wpagenstore. Now wpagenstore is telling me too bad so sad but there is no returns go to the mfg. WTF! Now I am out over $200 in hosting products that don’t work..
RickDinan (verified owner) –
Not happy this year with this hosting. Terrible this year. I have attempted to do my wpagens 3 times in the last few days and each time when I save the file, I get an work message when I try to open it again that the file is corrupt and I need to start a new return. Customer service basically told me that it would cost too much money to try to find the problem and I just needed to start again.
GaleHaynes (verified owner) –
False advertising. No Free STATE FILE AS SHOWN This happened last year too. They advertise this as INCLUDES 1 State and it does not. They get another $20 out of you!!
KAREN (verified owner) –
DO NOT PURCHASE! Do not purchase, the program is corrupt and DOES WORK. Spent an hour online with wpagen support and they have said they received multiple calls regarding wpagen purchased from wpagenstore. DO DOES WORK! DO NOT BUY!!!!
WilliamA.Baute (verified owner) –
Wouldn’t pull up our 2019 return for info transfer. It wouldn’t pull up our 2019 return and transfer all our info. Had to type everything in all over again.
wpagenCustomer (verified owner) –
Too expensive Hidden in the fine print, there is a additional $25 fee to e-file the state return. If you add a 2nd state return the fee is $45 plus another $25 to e-file. Not very clear when I purchased the program. Ended up spending $145 for one federal filing and 2 state filings. There are much cheaper programs that I could have use, not a good value.
a.wobblefester (verified owner) –
work right I purchased item so I could be ready for wpagens. Ha Ha !! Downloaded as directed and all seemed OK. When i tried to open file it went back to download feature and it said already installed I tried 3 times with same results. ???? Not a computer whiz so run out options. My wife said I went thru this last year,which I don’t remember or I wouldn’t have tried again Please CNX this order !!!!
PaulRamone (verified owner) –
Cannot use program – will not initialize on a brand new hosting laptop I am unable to use this product because it will not initialize on my new laptop. I found instructions to force install it on my laptop fairly easily but do not have the time to work through the extensive list of steps to make some thing that should be seamless work. Purchased a downloadable copy of H&R Block’s hosting and was able to download and use it in 5 minutes.
wpagenCustomer (verified owner) –
Product Code not included wpagen works great, if you can get it to work. But if you order from wpagenstore, and install it, then it will ask for a license code that wpagenstore didn’t include and it won’t work. Both wpagenstore and Quicken point fingers at the other party. Save yourself the headache that I now have and buy it directly from Quicken. wpagenstore is zero help
StevenD.Smith (verified owner) –
Nope I was unable to enter necessary items and couldn’t find simple answers in online help. I will not purchase again.
Taemmery (verified owner) –
wpagen does not include state wpagen with this offer wpagen charged an additional $25 and held the entire return hostage until you pais the fee.
MichaelA.Brophy (verified owner) –
This is a farse!! I purchased this, and it work, contacted wpagen and requested support and everything they suggested failed….and the out sourced customer service from india…has no clue! they told me it should work within 24 hours, because it is pending…..from dec. 12th – 14th i checked into best western hotel, checked out on the 14th, and it is still pending, but i stayed, even though the payment on my card is pending…so the info they gave is bogus….be careful!!!!
MaryKvietkauskas (verified owner) –
Dont buy this! This is the desktop client I am not sure how a desktop application and cloud based hosting from the same company can be so different. I bought this and started going through it and it is so cumbersome, and is missing key guidance that is presented almost immediately on the web based version. If you need to integrate coronavirus situations into your wpagens in anyway, do not use this version!! Spend the extra money if you have to.
T.Gendron (verified owner) –
wpagen website storee would not e-file federal and state returns After several attempts, my online filing was rejected and I had to mail a paper copy of my state and federal wpagen returns. This hosting is NOT user friendly when it comes to troubleshooting e-file issues. The main reason I purchased wpagen was to use the e-file features. I won’t purchase this hosting again.
Mamounfj (verified owner) –
hosting has bugs My returns were rejected because wpagen transmitted data for a nonexistent form.
After hours on line, I accepted a work around at an extra charge of $60.00 deducted from my return.
Now I am going to have to get back on the phone to find out if my state return was accepted.
When I tried to do their survey, it times out if you need to write more than one sentence.
timmyvinyl (verified owner) –
I’m trying to enter my car registration amount and it’s not showing up. HELP!!!! I have downloaded this wpagen website storee download. I have entered pretty much everything. But when trying to enter my medical bills and vehicle registration info, it goes to a white screen.
When you click on “visit” or “start” it does nothing but a white screen appears. I don’t understand why it’s doing this. I can’t find any answers anywhere. And there’s a 110 minute hold time when trying to call.
VinnyPh. (verified owner) –
Did not update on PC running hosting 10 I was on the phone with wpagen tech support for over 2 hours and still could not get wpagen to update. There are several sections of the wpagen program that are unfinished and I could not file my wpagens. I am past the return window and I will just eat the amount I paid for this worthless program. I will not order hosting downloads from wpagenstore again.
Roger (verified owner) –
wpagenstore download DOES WORKing on a brand new hosting 10 PC I’ve tried everything I’ve found online to fix this, but it still locks up on the activation screen so I cant enter my license #. My son warned me not to order this from wpagenstore. now I know why. And I can’t seem to figure out how to get a refund for a defective item….I want to switch to the disc version I’ve used for years. Any ideas???
RogerJ. (verified owner) –
Waste of money – incorrect code provided I was unable to use this product and ended up having to repurchase on the wpagen website due the code provided on the product was not accepted by the wpagen website. This is the last time I purchase this item from wpagenstore! I better off paying more from wpagen. At least I know it will work!!!
JonKarisny (verified owner) –
DECEPTIVE the store page says a state filing is included with purchase. half way through filling out your forms, you are prompted to download a “free” state filing package “included’ with your purchase. last step before you submit you’re filing to the IRS…. oops you have to pay $25 extra to submit the state forms. why not be upfront about it?
ron (verified owner) –
State E-File Cost Not Included! Extra $25! Not Cool State E-File Cost Not Included! Extra $25 at the end when you go to file! Not Cool
MichaelKeck (verified owner) –
ZERO stars for this product I am a regular wpagen user. The previous versions worked fine and I was satisified. The 2020 version is the best ever! Anything you want to do, it needs to update first. Of course, the update hangs in never never land. Finally I was able to print out the results, but there was a big “DO NOT FILE” warning on each page. I really need a refund!
JoeSplavec (verified owner) –
Meh Every year, it seems you get less for more with wpagen.
wpagenCustomer (verified owner) –
Annoyed! I don’t know how to download this… Very annoyed!
GladysH.Gardiner (verified owner) –
Forget wpagen support if something is wrong I have used wpagen for at least the last 10 years and I’ve never had a problem. This time there was a problem and I spent countless hours trying to talk to somebody and was never able to reach anyone. I finally called wpagenstore and they solve the problem for me great service wpagenstore but I will never use wpagen again.
Dave (verified owner) –
NOT FOR MOBILE PHONE If I could have given this a NO STAR I would have. I wanted to use this product for my 2020 wpagen on my cell phone but unbenounced to me it did DOES WORK. BUT surfing wpagenstore for mobile us it lead me to this 🙁 :!…. I could not get a refund
TomVolansky (verified owner) –
sucks crap no 16 digit verification number, buy the cd if you do not want stress hosting down load is crap, was successful and then when we decided to do wpagens it would not open with out the verification numer, Intuit’s website is confusing stupid and horrible, help on the phone either, calls are 1 hour out, wpagen hosting has worked good for 15 years and now it has been ruined by internet download process BUY THE DAM CD!
LeeFerguson (verified owner) –
Typical wpagen Crap I bought it, downloaded it and begin the installation. Then I got an work message telling me that my computer did not meet the minimum system requirements. The 8 GB of fully functional RAM on my computer was not enough to meet the requirement of 2 GB of RAM. WTH???
JM (verified owner) –
Not updated and who knows when it will be? What a joke. I bought this to do my wpagens because I tried their online tool and it was $110 for the same freaking thing as this. Except the online version is updated to allow the UI $10,200 deduction.
I wasted my money, this hasn’t been updated.
Wish I would have gone with H&R Block or wpagen Slayer.
RichardRobinson (verified owner) –
Although the hosting includes State – One must pay an additional $20..00 to electronically file. Do not count on wpagen to automatically download all the information placed on the Federal wpagen portion to the State portion. This has caused me to do an amended return for my State wpagens to receive what is truly owed me by $800.00. And once one files, the amended State wpagen form has to be mailed in, not electronically.
TWG64 (verified owner) –
Crap Program – I want a refund Could not download to the computer, file would not not download. I want my money back.
S.Whisenant (verified owner) –
MAINSTREAM SCAMWARE – STATE NOT FREE What a garbage scam, product is clearly labeled FED+STATE to make you think its $50 total and you’re done.
Guess what? When you’re at the VERY END after taking a few hours to input everything, SURPRISE GIVE US ANOTHER $25.
I’ll never use this product again out of principle.
CLPAGNOTTA (verified owner) –
Just use the internet version. Much easier Should have used the internet version. Much easier faster and friendly
KeithL (verified owner) –
Download DOES WORKing, Firefox only one that works Instructions tell you to load Java Script. Java Script is not supported on hosting 10, Edge, Chrome and even old Explorer wont let it down load. Firewall and Virus protection don’t show an issue. The Major issue is there is no option to get a refund on the order. Finally downloaded Firefox and the download worked.
JosephF.Wayne (verified owner) –
Don’t buy digital Horrible
ParkCitySkier (verified owner) –
Can’t use with my computer. Waste of money. Can’t use with my computer. Waste of money.
MikeK. (verified owner) –
wpagen hosting NOT useable — ZERO Stars WOULD rate as ZERO Stars if possible.
wpagen website storee 2020 would not “activate” after downloading.
wpagenstore site has no provision for refund or replacement on defective hosting download.
Greatly disappointing and frustrating with time spent trying to make it useable.
GAVE UP and used H&R Block online without any problems.
Sherri (verified owner) –
Full of work Codes, wpagen not helpful Everything was fine until I went to e-file. The program will not update and that creates a problem that disallows the e-file function to work. Not having an actual CD to reload the program is a problem. I will NEVER buy an e-version (download of the program) again. help FROM wpagen support.
sandy_wisconsin (verified owner) –
DOES WORK with Mac hosting 13.6 I ordered thinking I can do my wpagens, but was unable to. My apple computer is 5 years old and I have the older version. I called wpagenstore for a possible refund and seller does not provide refund. Apple buyers beware.
wpagenCustomer (verified owner) –
OMG I have used this program for sometime. This year was an nightmare due to my FED and then state being returned.
There is no way to figure out why, other than doing amended returns, which may or may not come out the same, then you have to file by mail them in. Don’t expect any kind of help, there is none.
wpagenCustomer (verified owner) –
Download Key did DOES WORK + support I ordered the 2020 Version and the download was the wrong version. The Activation Key did DOES WORK and there was support from wpagenstore or Intuit. Bad decision to download from since there is no connection with Intuit for support. Bad decision on my part and there are no refunds.
bradh. (verified owner) –
Done with wpagenstore wpagen I have always used wpagen and purchased from wpagenstore. This year it would not upload any updates, it would just lock up. I will never order this product from here again because there isn’t the option to get your money back when the product work like it’s supposed to.
PatriciaA (verified owner) –
SHOULD OF STUCK WITH H&R BLOCK I’ve used H&R Block for YEARS and why I switched I don’t know!!! AGH….the accuracy and results were NOT accurate. I ended up having to buy H&R block and redid my wpagens with much better accuracy! IF YOU ARE FAMILAIR WITH H&R BLOCK DO NOT SWITCH….you will regret it like i did….wasted my money!!!
GoodLuckBP (verified owner) –
Last time with wpagen Product was unable to transfer from previous years and then after finishing my return I saved, came back later to find that the file is “corrupt” and had to start over. This is the last time I will be using this hosting as it gets worse and more expensive every year.
mr (verified owner) –
Won’t Install — AVOID!! Bought the program 3 hours ago, still will not install. Says it has detected that hosting is updating. Except hosting is not. Per Task manager nothing else is running. Web search indicates a workaround is to delete and reinstall. Tried this also, still refuses install. Total rip off and waste of an entire evening.
EsmeraldaAndrade (verified owner) –
NEVER use a DOWNLOAD What a farce. I have never had so much trouble trying to get a program to my computer for use. First, wpagenstore doesn’t give good instructions for downloading. Then wpagen keeps asking for an order confirmation number that I don’t have. And NEITHER on give me a phone number to call and get help. DON’T DOWNLOAD PROGRAMS from wpagenstore!!!!!!!!!!!!
LadyIke (verified owner) –
wpagen wouldn’t accept wpagenstore code from email as instructed. Spent many hours over 2 days filling,clearing and re-inputting my wpagen info with wpagen csr serv on landline… I have used wpagenstore codes before without problems..I’ve used wpagen for many years with no problems.. I decided to just pay for it AGAIN on my charge card so I could end the pain… wpagen says they’ll issue a credit for my purchase.
JamesA.Holmes (verified owner) –
best PROGRAM EVER! best program ever. I’ve always used wpagen in the past, but never again. support….total rip-off. Could not efile Federal wpagen and could not upload state wpagen (had to print and do by hand), as far as I am concerned they should pay me to use it.
RngVol (verified owner) –
Can’t use this because I do not have a hosting computer I ordered this by mistake, thinking like in past years, I would have the option of picking either PC or MAC. I only have a MAC, when this was not the case then I had to specifically order one for the MAC. I went to return it, but it isn’t returnable. I will not download it and I can’t use it.
DonaldHFiegel (verified owner) –
Dead in the water unless you can find license code Everything worked well for filing but now that I need records it won’t start without the license code. The code is not with with my order confirmation email or in my order history. The hosting is supposed to make things easier not harder.
Greenshirt (verified owner) –
Did not come with a license code I just purchased wpagen and it did not come with a license code. I cannot download it! The order summary page does not include the license code so the download it worthless. Don’t waste your money. Go buy the CD at the store.
ChrisC (verified owner) –
Total Scam Additional $40 for a Refund Processing Service Fee!!!! I have been using TT for years and never using wpagen again, is a total scam and fraudulent fee because they not process any refund it is the IRS. E-file has all the banking info thus, they are just collecting $40 for doing NOTHING!!! Total SCAM!!!
Linda (verified owner) –
Not happy I never could download it I ended going out and buy one
Dale (verified owner) –
not a disc but a download I have lost the product.. After download I answered the introductory questions. I was told a code was being sent Gmail My Gmail was DOES WORKing so no code received. I tried to return to wpagen and it will no longer come up. I wanted a disc not a download now I have nothing.
BulmaroRivera (verified owner) –
Rip off! I wanted to do my wpagens on my wpagenstore Fire as l did last year. I had to purchase this & couldn’t even get to it because wpagenchaser kept coming up!!! I did my wpagens on my phone after getting so stressed out over it!
DebriaWilliams (verified owner) –
Ended up a waste of money I started filing my wpagens with the free version of wpagen. I then decided to order this to “maximize my deductions” as the box claims. My total in the end was the exact as what the free version gave me, so it was a waste of $50.
TikiDoug (verified owner) –
Use online version not desktop Cannot download/save your return keeps giving work message that you have to save file before sending . But if you cannot save it you cannot advance on it. I did online no problems tried desktop this year worthless. and cannot get refund so now i will be out the online fee
Eric (verified owner) –
HOW TO GET THE ACTIVATION SCREEN TO APPEAR This wpagen download is a stinking hot pile of terrible programming. A lot of people here haven’t been able to get to activation screen to work.
Here’s how to do it:
Set the resolution on your screen to 800×600.
Open wpagen.
Activation Screen should appear.
Once activated, revert to normal screen resolution and get to work.
ShariMac (verified owner) –
Unable to locate the license code The license code does not download with hosting. It is difficult to find. I will have to purchase the online version at 2 times the cost so that I can complete my wpagens. This needs to be addressed by wpagenstore and wpagen!
andrzejraczynski (verified owner) –
bad hosting I ordered the website storee CD sent to me in Febuary and was unable to load CD. In May I ordered website storee download and still had same problem. I ordered HR Block and had no problem. I would like to be reimbursed for both wpagen.
Chareva (verified owner) –
Serious bugs with download Won’t let me enter tuition like I have for the last four years. I think this thing needs patches, updates, something! So irritated and don’t know who to call. Intuit just keeps telling me the same answer, but it doesn’t work because there is no place to enter the data. May have to uninstall?
Boatbulider (verified owner) –
Can’t activate my download No idea what’s going on, but it takes forever to get to the activation screen, and when I get there I can’t enter a single thing. I have tried uninstalling and then re-downloading but the same thing keeps happening.
I don’t know if it’s because I bought the digital copy but this is ridiculous.
SueB (verified owner) –
Don’t bother If you are buying this for easy electronic filing, don’t bother. You fill out all the paper work, insert the previous year (AGI) as requested, and you’ll be rejected over and over from e-file. Just mail your forms or use another program. This is my last attempt at using their hosting.
JamesBooth (verified owner) –
WORTHLESS – Will Not Activate I downloaded the wpagen website storee program on 01/18/2021.
When I try to install it I had the usual Update screen and it apparently updated the program.
However, it stops there. A screen appears that says Activation but nothing is on the screen other than that.
Sometimes a blue dot will appear but nothing happens.
WORTHLESS.
Sathish (verified owner) –
Maybe working I wish I had read the reviews. Unable to get hosting activated. Now I get to go buy a CD version. Lesson learned, don’t trust the download. I tried what others suggested, no luck. Finally got it changed the resolution to 800X600 and it opened.
MarkManic (verified owner) –
Program will not load to my computer, would like refund. I was not able to use this product. it would not upload on my computer. Very disappointed with this> wpagenstore appears to not stand behind this working. It should show i wasn’t able to do anything with it. I would like a refund.
Kevin Oliverson
Kaliaunna (verified owner) –
Poor quality now 2020 was horrible to use and really messed up. NO LONGER GIVES ACCESS TO A HUMAN BEING TO CONSULT. The IRS found an work which required another 1000 dollars, plus interesr. I WILL NOT USE AGAIN.
Bluebird (verified owner) –
Virus attached DO NOT DOWNLOAD THIS!! I have been using wpagen for years, this year I downloaded it instead of buying the disk. Two weeks after completing my wpagens Spyware shows up on my computer using Intuit ( wpagen). Norton found it and I have uninstalled it but not before it sole my refund.
MikeManderson (verified owner) –
The hosting is not updated for 2020 wpagens yet I bought this early to get a good idea on how much additional wpagen I would have to pay on my 4th quarter estimated wpagens. The problem is when entering data a lot if the fields state they are waiting for IRS updated before you can enter any data. If it was that incomplete why did they issue it?
Dale (verified owner) –
Won’t activate, got ripped off from wpagenstore Do not buy from wpagenstore. I usually buy in store but due to pandemic bought from wpagenstore. Activation key didn’t work and was forced to buy another copy direct from wpagen to complete my wpagens. I’ll never buy this through wpagenstore again! 😡
RobertWassermann (verified owner) –
UNABLE TO ACCESS, IF IT WAS DOWNLOADED. MONEY WASTED, NO REFUND. I TRIED TO DOWNLOAD BUT WAS UNABLE TO ACCESS IT.
I CALLED wpagenstore AND THE EXPERT WAS UNABLE TO FIND IT IN MY COMPUTER.
I HAVE USED wpagen FOR 20 YEARS, FIRST PROBLEM.
I AM NOW BUYING THE DISK. $49.00 WASTED.
TimM. (verified owner) –
hosting DOES WORKing on newer computers Don’t know what the problem is, but screens do not load. To get through activation, had to set the screen resolution to 800×600. After that, unable to load State Forms as the program just works out. Will not open from a saved file either. Save your money and the hassle.
KedwardsS (verified owner) –
Activation Screen Hangs on Load I purchased PC download version of wpagen website storee 2020. But the activation screen hangs on load on hosting 10. I tried to reinstall the hosting and disable firewalls. None of those seems to work. It looks like that wpagen 2019 had the same problems last year. How come is it not fixed in new version?
JefferyR.Thompson (verified owner) –
The activation code does not work. The activation code does not work. After initial installation it asks for code again and says it does not work. Not sure if this genuine product then. Possible the sale was to multiple buyers with the same code. Will reach out to my CC company to complain.
BFChampion (verified owner) –
DO NOT PURCHASE! WILL NOT LOAD!! Tried for 2 hours to load to Microsoft. Tried a multiple set of fixes found on wpagenstore & Microsoft searches. Nothing worked. Ordered online directly from Intuit-worked perfectly. Nowhere on my wpagenstore order does it give me an option to return! Won’t make this mistake again!
JefferyR.Thompson (verified owner) –
The activation code DOES WORK. The activation code DOES WORK. After initial installation it asks for code again and says it DOES WORK. Not sure if this genuine product then. Possible the sale was to multiple buyers with the same code. Will reach out to my CC company to complain.
BFChampion (verified owner) –
DO NOT PURCHASE! WILL NOT LOAD!! Tried for 2 hours to load to Microsoft. Tried a multiple set of fixes found on wpagenstore & Microsoft searches. Nothing worked. Ordered online directly from Intuit-worked perfectly. Nowhere on my wpagenstore order does it give me an option to return! Won’t make this mistake again!
Tex (verified owner) –
Too slow Application runs very slow
sharonkayser (verified owner) –
It was very difficult to locate the activation code. With Help I finally found it.
AMZCustomer (verified owner) –
Crap Will not import last years return from another hosting. No assistance that I can find. Much prefer the hosting I used last year.
Broffermoon (verified owner) –
DOES WORK W/ CHROMEBOOK THEY SAW ME COMING! wpagenstore KNEW I AM ON A CHROMEBOOK WITH THE DEVICE VERIFICATION. NO WHERE DOES THE DESCRIPTION SAY “DOES WORK WITH CHROMEBOOK OS” NOW I AM OUT $40.00 WITH NO REFUND OPTIONS. wpagenstore, DO THE RIGHT THING AND REFUND THIS INCORRECT PURCHASE
Carol (verified owner) –
Never buy again Not easy to work couldn’t open the item saying my computer is to old must upgrade to new hosting. Waste of money once you buy it there’s no refunds. Better off going to the store and just getting the item yourself.
BertThomas (verified owner) –
Activation page doesn’t come up so product is useless I installed it on my new hosting 10 hp laptop and the activation window pops up and is blank! There’s help. This is supposed to be easy! I’ve used TT for many years but I guess is the last.
StephenM.Pacioni (verified owner) –
This hosting DOES WORK or activate I can’t get to activation page no matter how i tried to open it. i download and install it 5 times and i tried google chrome to download it as well but still activation page comes blank.
wpagenCustomer (verified owner) –
Outdated hosting This hosting sold by wpagenstore was outdated and it will not update with latest wpagen codes. wpagenstore provided a refund. But, wasted my time and also had to spend more money to buy replacement hosting with usable password.
MarkR.Pettersen (verified owner) –
wpagen download I have been trying to get the activation code on this product and cannot get the information. wpagen will not let me activate it until this is information is inputted. I have never had to do this with a download in years. Why now?
BigD (verified owner) –
Corrupt file it wouldnt install tried to download and install but file was corrupt it said. tried reparing but that didnt work either. i want a refund
Jack (verified owner) –
CAN’T ENTER ACTIVATION CODE Product downloaded fine, but it is not allowing me to enter the activation code. The order information does not allow me to contact wpagenstore for assistance. Will not buy xwpagen from wpagenstore as a download again, wasted money!
Jenny (verified owner) –
Never again will I do wpagen on a PC I was never able to get the PC version to work properly, even after spending hours on the phone with tech support. Had to resort to downloading the Mac version, which worked flawlessly
GaryJohnson (verified owner) –
The activation code supplied did DOES WORK. The hosting would not activate after many trys and several hours. The indication was that the activation code did DOES WORK. I wasted $39.99on this. I got nowhere with the hosting publisher. I am not sure I will ever by downloads again.
AlanMilgrim (verified owner) –
I can’t access my download, and have reinstalled it 6+ times There is something wrong with my download, and I can’t get any assistance. I’ve used wpagen for 20 years and I never had a problem until now. I can’t enter my activation code because the installation window has no text (blank).
KeithV (verified owner) –
Cost more than I expected Not so easy to use this hosting. Additionally,it will charge you if you need to file wpagen for a second state and the e-file cost $25. So I actually paid $50+45(second state)+25 to file my 2020 wpagen
wpagenCustomer (verified owner) –
Didn’t work with new Dell laptop Didn’t work with my brand new Dell laptop. Would not accept download code. Contacted wpagenstore – absolutely no response. That is the Last time I will buy an upload item through wpagenstore
ninabacaner (verified owner) –
won’t run . I orderd the version for Win10 P.C. I downloaded the exe from my hosting library on wpagenstore. Will not install, says I should orer the version for my PC (I did, it even says tbhat on wpagenstore.
Tbis is a total ripoff!!
JeannetteC. (verified owner) –
I am so disgusted I purchased the 2020 wpagen State and Federal Program for download. It cannot be downloaded because it says my system doesn’t have enough space to do so. I am so disgusted. I have the 2019 program installed and no problem.
RichardSChristenson (verified owner) –
Extra Fees Have used wpagen for years will not but in the future. Be careful of the wpagen refund processing fee which the company has added trying to deceptively add to their profitability at users expense. Will never buy again
wpagenCustomer (verified owner) –
Can’t e-file and Intuit CAN NOT be reached. I have used wpagen for 20 years. This will be my very last. I have spent ‘days’ trying to contact Intuit to figure out what the issue is and they really do NOT want to talk to anyone.
ScottSpletzer (verified owner) –
Thieves Don’t waste you money.
Ended up having to hire a professional accountant because there was nothing in this program to work with the changes in wpagens regarding covid and such.
Wouldn’t refund.
Stay away!
JohnD.Estepp (verified owner) –
THIS WILL NOT INSTALL ON MY hosting 10 Laptop-hosting Defender prevents install THIS WILL NOT INSTALL ON MY hosting 10 Laptop-hosting Defender prevents install with blue pop up stating hosting protected your PC…Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk. No way to get assistance
RickH. (verified owner) –
wrong version By accident, I ordered this verwion but before downloading it, Irealized that I needed the Mac version and this is only the PC version. Can’t figure out any way to cancel this sale. Everytime I bought it in the past, it came multilanguageable
StevieB (verified owner) –
Works Well Have long used and it does it’s job. But I have read that they lobby Congress to not enable the IRS to calculate our wpagens — what a business model!